Job Description : 

Requirements:

• Bachelor’s degree in hospitality, Communication, or a related field is preferred. (Minimum qualification High school diploma, pass certificate is a must)
• Minimum of 4 years of experience in guest relations or customer service, preferably in the retail, entertainment, or hospitality industry, UAE experience is mandatory.
• Strong interpersonal and communication skills.
• Proficiency with customer relationship management (CRM) software or similar systems
• Ability to handle high-pressure situations with grace and professionalism.
• Flexibility to work during peak hours, weekends, and holidays.